Terms of Use & End‑User License Agreement

01Acceptance of This Agreement

This document constitutes a legally binding Combined Terms of Use and End-User License Agreement ("Agreement") between you ("User," "you," or "your") and Nutrex Ltd ("Developer," "we," "our," or "us").

By downloading, installing, registering, or using the App in any way, you confirm that you:

• Have read, understood, and agree to be legally bound by this Agreement
• Have read our Privacy Policy and Data Protection Notice and consent to the processing of your personal and health data as described therein
• Are at least 18 years of age, or the applicable age of majority in your jurisdiction if higher
• Have the legal capacity to enter into a binding agreement

If you do not agree to this Agreement, do not download, install, or use the App. You may delete the App at any time.

02Definitions

For the purposes of this Agreement, the following terms have the meanings set out below:

03Purpose & Nature of the App

The App provides digital tools to help users track, monitor, and understand symptoms, trends, and wellness indicators associated with menopause and perimenopause.

3.1 Not a medical device

The App is a general wellness and informational tool only. It is expressly not:

• A medical device under EU MDR 2017/745, the US FDA 21 CFR Part 880, the UK Medical Devices Regulations 2002, or any equivalent legislation
• A clinical decision support tool
• A substitute for professional medical advice, diagnosis, or treatment

3.2 Regulatory status

The App has not been reviewed or approved by any medical regulatory authority for diagnostic or therapeutic purposes. Users in regulated jurisdictions are advised that the App does not hold CE marking, FDA clearance, or equivalent regulatory approval as a medical product.

04License Grant

Subject to your full and ongoing compliance with this Agreement, the Developer grants you a:

personal license to download, install, and use one copy of the App solely for your own personal, non-commercial purposes on devices you own or lawfully control.

This license does not include any right to:

• Use the App on behalf of any third party or organisation
• Access or use the App to build a competing product or service
• Sublicense, sell, resell, transfer, or assign your rights under this Agreement
• Remove or alter any proprietary notices or labels on the App

05User Obligations & Acceptable Use

You agree to use the App lawfully, responsibly, and in accordance with this Agreement. You agree not to:

5.1 Technical restrictions

• Copy, reproduce, redistribute, or make derivative works of the App or any part thereof
• Reverse engineer, decompile, disassemble, or attempt to extract source code from the App
• Modify, translate, adapt, or create derivative works based on the App
• Circumvent, disable, or interfere with security features, encryption, or access controls
• Use automated tools, bots, scrapers, or scripts to access or extract data from the App
• Upload, transmit, or introduce malware, viruses, trojans, or other harmful code

5.2 Usage restrictions

• Use the App for any unlawful, fraudulent, harmful, abusive, or deceptive purpose
• Use the App for professional medical, clinical, diagnostic, or commercial services
• Attempt to gain unauthorised access to any other user's account or data
• Impersonate any person or entity or misrepresent your identity or affiliation
• Use the App in any manner that could disable, overburden, or impair its infrastructure
• Export or use the App in violation of applicable export control laws

5.3 Consequences of breach

Breach of these obligations may result in immediate suspension or termination of your license, at the Developer's sole discretion, without refund and without prejudice to any other legal remedy available.

06Medical & Health Disclaimer

The following disclaimer applies in all jurisdictions:

• All insights, trends, charts, reminders, and suggestions generated by the App are for informational and personal wellness purposes only.
• The App does not constitute, and must not be relied upon as, medical advice, clinical guidance, or a substitute for professional healthcare.
• The Developer does not represent or warrant that information generated by the App is accurate, complete, current, or suitable for any individual's health circumstances.
• You are solely responsible for all healthcare decisions you make, including decisions made with reference to information generated by the App.
• The Developer is not responsible for any health outcomes, adverse effects, or decisions resulting from use of or reliance on the App.
• If you experience a medical emergency, contact your local emergency services immediately.

07Privacy & Data Protection

Your privacy is critically important to us. Use of the App is governed by our Privacy Policy and Data Protection Notice, which form part of this Agreement and are incorporated herein by reference.

7.1 Global compliance

We comply with applicable data protection laws in all jurisdictions where the App is available. The table below summarises the primary frameworks:

7.2 Health data

The App processes special category / sensitive health data. We only collect and process health data with your explicit, informed consent. You may withdraw consent at any time without affecting your ability to use the App's core non-health features.

7.3 Anonymised research

With your separate, voluntary consent, anonymised and irreversibly de-identified data may be used to support medical research into menopause and related health conditions. Your identity is never disclosed. See our Data Protection Notice for full details.

7.4 No sale of personal data

We do not sell, rent, or trade your personal data to third parties for commercial purposes. This commitment applies globally, including under CCPA/CPRA for California users.

08Account Management

If the App requires account creation, you agree to:

• Provide accurate, complete, and current registration information
• Keep your login credentials secure and confidential
• Notify us immediately at nutrexlimited@gmail.com of any actual or suspected unauthorised access
• Ensure that any person using the App under your account complies with this Agreement

You are responsible for all activity conducted under your account. We reserve the right to suspend or terminate accounts that are inactive for extended periods, provided we give reasonable prior notice where required by law.

09Updates, Modifications & Availability

9.1 Updates

The Developer may release updates, patches, bug fixes, or new feature versions of the App. Where automatic updates are enabled on your device, such updates may be applied automatically. You agree to install updates to maintain full functionality and security compliance.

9.2 Service modifications

The Developer reserves the right to modify, suspend, discontinue, or remove any feature or part of the App at any time. Where legally required, we will provide reasonable advance notice of material changes that negatively affect users.

9.3 No guaranteed availability

The App is provided on an "as available" basis. We do not guarantee uninterrupted or error-free access and are not liable for any loss caused by service unavailability, except where required by mandatory applicable law.

10Third-Party Services & Integrations

The App may offer optional integrations with third-party services, including but not limited to:

• Apple HealthKit (iOS)
• Google Fit / Health Connect (Android)
• Cloud hosting and analytics providers
• Authentication services

You acknowledge and agree that:

• Third-party services operate under their own terms, privacy policies, and end-user agreements, for which the Developer is not responsible
• The Developer does not endorse or warrant the accuracy, completeness, or security of any third-party service
• Revoking permissions granted to third-party integrations may affect certain App features
• Any dispute with a third-party service provider must be resolved directly with that provider

11Intellectual Property Rights

All Intellectual Property Rights in and to the App, including but not limited to:

• Software code (object code and source code)
• User interface design and visual assets
• Content, data structures, and algorithms
• Branding, trademarks, and trade names
• Databases and documentation

are and remain the exclusive property of Nutrex Ltd or its licensors. Nothing in this Agreement transfers any ownership of Intellectual Property Rights to you. Your license is limited to the rights expressly granted in Section 4.

You retain ownership of any Health Data and personal content you enter into the App. By entering data, you grant us a limited license to process that data solely to provide the Services to you, as described in the Privacy Policy.

12User-Generated Content

Any notes, entries, or other content you voluntarily submit through the App ("User Content") remain your property. By submitting User Content, you grant the Developer a limited, non-exclusive, royalty-free license to store, process, and display that content solely for the purpose of providing the Services to you.

You represent and warrant that your User Content does not infringe any third-party rights, violate any applicable law, or contain any harmful, defamatory, or unlawful material.

13Fees, Subscriptions & Refunds

13.1 Pricing

Any paid features, premium tiers, or subscription plans will be clearly displayed within the App or on the relevant Platform store page prior to purchase, including the billing cycle, amount, and any applicable taxes.

13.2 Free trials

Free trials may be offered at the Developer's discretion. Unless cancelled before the end of the trial period, your subscription will automatically convert to a paid plan at the applicable rate.

13.3 Auto-renewal

Subscriptions renew automatically at the end of each billing period unless cancelled in accordance with Platform rules (Apple App Store or Google Play Store policies). It is your responsibility to manage cancellations through the Platform.

13.4 Refunds

Refund eligibility is governed by the policies of the Platform through which you purchased the App. Statutory refund rights under applicable consumer protection law (including EU Consumer Rights Directive, UK Consumer Rights Act 2015, and equivalent legislation in other jurisdictions) are not affected.

13.5 Price changes

We will provide reasonable advance notice of any price increases. Continued use of paid features following a price change constitutes acceptance of the new pricing.

14Consumer Rights & Statutory Protections

Nothing in this Agreement is intended to exclude, restrict, or modify:

• Statutory consumer rights under applicable law, including rights under the EU Consumer Rights Directive (2011/83/EU), the UK Consumer Rights Act 2015, the Australian Consumer Law, the US Magnuson-Moss Warranty Act, or equivalent legislation
• Implied warranties that cannot be disclaimed by law
• Rights of withdrawal or cooling-off under applicable distance-selling or e-commerce regulations
• Any other right that cannot lawfully be waived or excluded

To the extent any provision of this Agreement conflicts with mandatory consumer protection law in your jurisdiction, the applicable law prevails.

15Termination

15.1 Termination by the Developer

The Developer may suspend or terminate your license and access to the App immediately, without prior notice, if you:

• Materially breach any provision of this Agreement
• Engage in fraudulent, illegal, or harmful activity in connection with the App
• Use the App in a manner that poses a risk to other users, the Developer, or third parties

15.2 Termination by you

You may terminate this Agreement at any time by uninstalling the App and deleting your account. Where you have a paid subscription, termination does not automatically generate a refund except as required by applicable law or Platform policy.

15.3 Effect of termination

Upon termination for any reason:

• All rights granted to you under this Agreement immediately cease
• You must uninstall and delete all copies of the App from your devices
• Data retention and deletion are governed by the Privacy Policy and applicable law

Provisions of this Agreement that by their nature should survive termination (including Sections 6, 11, 16, 17, 18, 19, and 20) shall do so.

16Limitation of Liability

16.1 Disclaimer of warranties

To the maximum extent permitted by applicable law, the App is provided "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, title, or non-infringement.

16.2 Exclusion of consequential loss

To the maximum extent permitted by applicable law, the Developer shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to:

• Loss of data or health records
• Health outcomes or decisions influenced by App data
• Device damage
• Third-party service failures
• Business interruption

16.3 Cap on liability

Where liability cannot be fully excluded, the Developer's total aggregate liability to you for all claims arising under or in connection with this Agreement shall not exceed the greater of (i) the total amount you paid to the Developer in the 12 months preceding the claim, or (ii) £50 (GBP) (or equivalent in local currency).

16.4 Mandatory law exceptions

Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited in your jurisdiction. This includes statutory consumer guarantees under Australian Consumer Law, EU consumer rights, and equivalent protections.

17Indemnification

You agree to defend, indemnify, and hold harmless Nutrex Ltd, its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of this Agreement
• Your violation of any applicable law or third-party rights
• Your misuse of the App or the Services
• Misuse of health data exported from the App by you or at your direction

This indemnification obligation is subject to any restrictions on indemnification clauses under applicable law in your jurisdiction.

18Governing Law & Dispute Resolution

18.1 Primary governing law

This Agreement is primarily governed by the laws of England and Wales, without regard to its conflict-of-law principles.

18.2 Mandatory local law

Notwithstanding Section 18.1, to the extent that mandatory consumer protection, data protection, or other statutory laws of your country of residence provide you with rights that cannot be contracted out of, those rights are preserved and are not affected by this Agreement. In particular:

• EU/EEA users retain all rights under EU law, including the right to bring proceedings in their local courts
• UK users retain all statutory rights under UK law
• Australian users retain all rights under the Australian Consumer Law
• US users retain all applicable state and federal statutory rights
• Users in other jurisdictions retain all mandatory rights under applicable local law

18.3 Dispute resolution

Before initiating formal proceedings, we encourage users to contact us at nutrexlimited@gmail.com to seek an amicable resolution. We will endeavour to respond within 14 days.

Where amicable resolution is not achieved, disputes shall be submitted to the exclusive jurisdiction of the courts of England and Wales, subject to your mandatory local consumer rights as described above.

18.4 EU Online Dispute Resolution

If you are a consumer resident in the EU, you may also use the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr for disputes arising from online contracts.

19Accessibility

We are committed to making the App as accessible as possible. We aim to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA and relevant local accessibility requirements (including the EU Web Accessibility Directive and the US Americans with Disabilities Act (ADA) where applicable).

If you experience accessibility barriers, please contact us at nutrexlimited@gmail.com and we will endeavour to assist.

20General Provisions

20.1 Entire agreement

This Agreement, together with the Privacy Policy and Data Protection Notice, constitutes the entire agreement between you and the Developer with respect to the App and supersedes all prior agreements, representations, or understandings.

20.2 Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not capable of modification, severed. The remaining provisions shall continue in full force and effect.

20.3 No waiver

Failure or delay by the Developer in exercising any right or remedy under this Agreement shall not constitute a waiver of that right or remedy or any other right or remedy.

20.4 Assignment

You may not assign or transfer any rights or obligations under this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided we give you reasonable notice and your rights under this Agreement are not materially diminished.

20.5 Force majeure

The Developer shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, pandemic, or infrastructure failures.

20.6 Language

This Agreement is drafted in English. Where translations are provided, the English version shall prevail in the event of any inconsistency.

20.7 Electronic agreement

You agree that this Agreement, entered into electronically, is as legally binding as a written and signed paper agreement. Electronic acceptance satisfies any applicable writing or signature requirements.

21Changes to This Agreement

We may update or amend this Agreement periodically to reflect changes in law, our services, or our practices. Where changes materially affect your rights, we will provide advance notice of at least 30 days (or such longer period as required by applicable law) through one or more of the following channels:

• In-app notification
• Email to your registered address
• Prominent notice on our website

The updated "Effective Date" at the top of this document indicates when changes take effect. Continued use of the App after the effective date of any update constitutes your acceptance of the revised Agreement. If you do not accept the changes, you must stop using the App and may delete your account.

22Contact Information

For any questions, support requests, legal notices, or privacy enquiries:

© 2026 Nutrex Ltd. All rights reserved. Document Version 2.0 • Effective 6 April 2026